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Palo Alto Transformation Success Architect 
United Kingdom, England, London 
360416036

Yesterday

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

  • Serve as the single technical orchestrator for large, complex, and strategic XSIAM deployments.
  • Direct Professional Services (PS), Solutions Consulting (SC), and Domain Consulting (DC) resources, orchestrating workstreams to ensure a successful customer deployment
  • Educate and align customer security operations teams with XSIAM capabilities, running "day in the life" sessions and ensuring they can apply XSIAM to their specific workflows
  • Coach and train field DC and PS teams during deployments to build their skills for future projects.
  • Define, develop, disseminate, and improve best practices, templates, and knowledge that can be used by the broader field to scale our deployment capabilities
  • Provide technical and product consultation while managing escalations and issues throughout the deployment lifecycle
  • Lead customer workshops and gap analyses to assess customer needs, define outcomes, and identify any risks to a successful deployment
  • Document improvement recommendations from deployments to feed back into our processes
  • Help transition the team's focus long-term to a "health check" process and expand our success model to new use-cases

Your Experience

  • Senior level technical acumen with XSIAM/SIEM solutions, including deep technical knowledge of all XSIAM capabilities
  • Excellent customer-facing communication skills with strong executive presence
  • Demonstrated ability to coordinate resources across multiple internal and external organizations
  • A coaching and training mindset, with a proven ability to mentor others
  • A "scale mindset" with a focus on using AI for data collection, developing reusable process concepts, and authoring best-practice documentation
  • Ability to handle 4-5 concurrent deployment engagements
  • Strategic mindset with strong problem-solving, analytical, and critical thinking skills

We define the industry instead of waiting for directions. We need individuals who feel comfortable in ambiguity, excited by the prospect of a challenge, and empowered by the unknown risks facing our everyday lives that are only enabled by a secure digital environment.

All your information will be kept confidential according to EEO guidelines.