Being the cybersecurity partner of choice, protecting our digital way of life.
Your Impact
- Serve as the single technical orchestrator for large, complex, and strategic XSIAM deployments.
- Direct Professional Services (PS), Solutions Consulting (SC), and Domain Consulting (DC) resources, orchestrating workstreams to ensure a successful customer deployment
- Educate and align customer security operations teams with XSIAM capabilities, running "day in the life" sessions and ensuring they can apply XSIAM to their specific workflows
- Coach and train field DC and PS teams during deployments to build their skills for future projects.
- Define, develop, disseminate, and improve best practices, templates, and knowledge that can be used by the broader field to scale our deployment capabilities
- Provide technical and product consultation while managing escalations and issues throughout the deployment lifecycle
- Lead customer workshops and gap analyses to assess customer needs, define outcomes, and identify any risks to a successful deployment
- Document improvement recommendations from deployments to feed back into our processes
- Help transition the team's focus long-term to a "health check" process and expand our success model to new use-cases
Your Experience
- Senior level technical acumen with XSIAM/SIEM solutions, including deep technical knowledge of all XSIAM capabilities
- Excellent customer-facing communication skills with strong executive presence
- Demonstrated ability to coordinate resources across multiple internal and external organizations
- A coaching and training mindset, with a proven ability to mentor others
- A "scale mindset" with a focus on using AI for data collection, developing reusable process concepts, and authoring best-practice documentation
- Ability to handle 4-5 concurrent deployment engagements
- Strategic mindset with strong problem-solving, analytical, and critical thinking skills
We define the industry instead of waiting for directions. We need individuals who feel comfortable in ambiguity, excited by the prospect of a challenge, and empowered by the unknown risks facing our everyday lives that are only enabled by a secure digital environment.
All your information will be kept confidential according to EEO guidelines.