Palo Alto Transformation Success Architect 

Singapore 

215470704

This job may also be located in the following locations:: Sydney, Australia. Please note, your application for this job will be automatically submitted for these locations as well.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Serve as the single technical orchestrator for large, complex, and strategic XSIAM deployments.
• Direct Professional Services (PS), Solutions Consulting (SC), and Domain Consulting (DC) resources, orchestrating workstreams to ensure a successful customer deployment.
• Educate and align customer security operations teams with XSIAM capabilities, running "day in the life" sessions and ensuring they can apply XSIAM to their specific workflows.
• Coach and train field DC and PS teams during deployments to build their skills for future projects.
• Define, develop, disseminate, and improve best practices, templates, and knowledge that can be used by the broader field to scale our deployment capabilities.
• Provide technical and product consultation while managing escalations and issues throughout the deployment lifecycle.
• Lead customer workshops and gap analyses to assess customer needs, define outcomes, and identify any risks to a successful deployment.
• Document improvement recommendations from deployments to feed back into our processes.
• Help transition the team's focus long-term to a "health check" process and expand our success model to new use-cases.

Your Experience

• Senior level technical acumen with XSIAM/SIEM solutions, including deep technical knowledge of all XSIAM capabilities.
• Excellent customer-facing communication skills with strong executive presence.
• Demonstrated ability to coordinate resources across multiple internal and external organizations
• A coaching and training mindset, with a proven ability to mentor others.
• A "scale mindset" with a focus on using AI for data collection, developing reusable process concepts, and authoring best-practice documentation.
• Ability to handle 4-5 concurrent deployment engagements.
• Strategic mindset with strong problem-solving, analytical, and critical thinking skills.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $0 - $0/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.