The point where experts and best companies meet
Applied Materials S4 Lead Architect Service Management United States, California 359151338
Share
Key responsibilities:
Serve as an interface with multiple sub-groups within a business unit or functional area such as Sales, Operations, Engineering, Service and Finance for the purpose of business technology alignment, solution discovery, service management, project portfolio management, and relationship management.
Architect and design complex business process/business application solutions to address cross functional needs, and convert design to functional and technical specifications. Oversee software application configuration, prepare and execute testing (unit, integration, performance, acceptance) and data conversions. Identifies and recommend industry BKM's for integrated solution design and standards.
Expert in S4 implementations
Quickly ramp up end-to-end knowledge of CRM Service Management processes and customizations
Provides and/or oversees business application functional support services to meet customer performance, availability, service level agreements and customer satisfaction targets.
Delivers project and support services within area of responsibility within allocated budget. Develops project budgets. Develops understanding cost model and cost drivers for service(s) and recommend service area budgets and cost optimization activities.
Ensures adherence to GIS project management, software application development, testing, service management, change management, RCA and other relevant processes, standards, governance and controls.
Plan and manage medium to large scale cross functional projects to ensure effective and efficient execution in line with guardrails of scope, timeline, budget and quality.
Oversees/manages contingent workers performing services across multiple projects or service areas. Responsible for the selection, on boarding and off boarding of contingent workers in a timely manner. Manages contingent worker project/task assignments and ensure work product quality. Approves contingent worker time sheets/costs.
- 10+ years in the information technology sector primarily SAP
- Bachelor's of Science in Engineering or similar technical areas
Functional Knowledge:
Demonstrates depth and/or breadth of expertise in own specialized discipline or field.
Business Expertise:
Interprets internal/external business challenges and recommends best practices to improve products, processes or services.
Leadership:
May lead functional teams or projects with moderate resource requirements, risk, and/or complexity.
Problem Solving:
Leads others to solve complex problems; uses sophisticated analytical thought to exercise judgment and identify innovative solutions.
Impact:
Impacts the achievement of customer, operational, project or service objectives; work is guided by functional policies.
Interpersonal Skills:
Communicates difficult concepts and negotiates with others to adopt a different point of view.
These jobs might be a good fit
