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JPMorgan Product Manager Payments Fraud Solutions 
United States, Illinois, Chicago 
358265420

26.06.2024

Job Responsibilities:

  • Leveraging critical thinking, a knowledge of payments and technologies drive the value proposition across strategic business segments
  • Developing content that supports the payment fraud protection offering for delivery through training, marketing, communications, process & procedures and standardized proposal content
  • Segmenting the portfolio and analyzing product usage / trends and other relevant data across the Commercial Bank client base to identify areas of opportunity and vulnerability
  • Compiling insights of client pain points, evolving client needs and emerging market trends through client and competitive research, data analysis, internal feedback and market reviews
  • Creating business cases for strategic Fraud initiatives that quantify the value we can deliver through new or enhanced products
  • Collaborating with cross line of business functions in product management, middle office, marketing, finance, and Commercial Bank client-facing teams to deliver key initiatives
  • Representing Commercial Bank client interests as a product liaison with payment product managers to develop future-state product roadmaps
  • Building close relationships and alignment with fraud and risk partners

Required Qualifications, Capabilities and Skills

  • Demonstrated ability to utilize qualitative and quantitative inputs to develop strategic and tactical recommendations to both improve the client experience and product adoption
  • Proficiency in building business cases and ROI models that demonstrate client financial value propositions.
  • Good knowledge of traditional and emerging methods of payment (e.g., ACH, Wire, Disbursements, Real Time Payments and Card).
  • Proven program leadership with multiple cross-functional teams
  • Sales enablement experience with bringing new capabilities to market and supporting staff education
  • Strong MS Excel, MS PowerPoint skills
  • Demonstrated communication skills to work cross-organizationally to influence others, drive results/change and implement projects/processes on simultaneous projects

Preferred Qualifications, Capabilities and Skills

  • Bachelor’s degree and a minimum 2-3 years of relevant payments, consulting, or marketing experience