JPMorgan Product Manager Payments Fraud Solutions 

United States, Illinois, Chicago 

358265420

Job Responsibilities:

• Leveraging critical thinking, a knowledge of payments and technologies drive the value proposition across strategic business segments
• Developing content that supports the payment fraud protection offering for delivery through training, marketing, communications, process & procedures and standardized proposal content
• Segmenting the portfolio and analyzing product usage / trends and other relevant data across the Commercial Bank client base to identify areas of opportunity and vulnerability
• Compiling insights of client pain points, evolving client needs and emerging market trends through client and competitive research, data analysis, internal feedback and market reviews
• Creating business cases for strategic Fraud initiatives that quantify the value we can deliver through new or enhanced products
• Collaborating with cross line of business functions in product management, middle office, marketing, finance, and Commercial Bank client-facing teams to deliver key initiatives
• Representing Commercial Bank client interests as a product liaison with payment product managers to develop future-state product roadmaps
• Building close relationships and alignment with fraud and risk partners

Required Qualifications, Capabilities and Skills

• Demonstrated ability to utilize qualitative and quantitative inputs to develop strategic and tactical recommendations to both improve the client experience and product adoption
• Proficiency in building business cases and ROI models that demonstrate client financial value propositions.
• Good knowledge of traditional and emerging methods of payment (e.g., ACH, Wire, Disbursements, Real Time Payments and Card).
• Proven program leadership with multiple cross-functional teams
• Sales enablement experience with bringing new capabilities to market and supporting staff education
• Strong MS Excel, MS PowerPoint skills
• Demonstrated communication skills to work cross-organizationally to influence others, drive results/change and implement projects/processes on simultaneous projects

Preferred Qualifications, Capabilities and Skills

• Bachelor’s degree and a minimum 2-3 years of relevant payments, consulting, or marketing experience