Citi Group Client Onboarding Analyst 

Poland, Masovian Voivodeship, Warsaw 

355771943

Responsibilities:

• Processes client’s requests related to system set up including signatories’ updates and documentation lodgment

• Co-operates with internal partners to perform systems maintenance based on documentation related to account opening and maintenance processes

• Provides response to client and internal inquiries

• Prepares documentation for archiving

• Applies appropriate bank’s regulations while processing the requests

• Remains up to date with the current procedures, internal rules, external regulations, and follows the changes in the aforementioned documents

• Documents operation procedure updates

• Processes clients’ instructions ensuring the highest accuracy and effectiveness (ensuring deadlines are adhered to)

Qualifications:

• Bachelor’s/University degree or equivalent experience

• Previous experience in financial services preferred

• Knowledge of bank products in the scope of opening and maintaining of bank accounts. Customer communication experience (internal/external). Knowledge on the field of finances and banking

• Flexibility, team spirit, loyalty. High attention to detail. Good PC skills (Excel, Word)

• Fluent in both written and spoken English (min. B2)

• Be able to work under pressure and to meet deadlines

We Offer:

• Competitive salary, annual salary review, discretionary annual performance bonus

• A challenging work environment where you can collaborate with global teams & clients to contribute to critical banking applications

• A great environment for learning new technology and tools

• Competitive social benefits (medical care, multisport, life insurance, attractive pension plan, holiday allowance, flexible working schedule, EAP - employee assistance program and other)

• Working in a friendly, dynamic, supportive and diverse environment – including multiple affinity and social networks & voluntary activities to engage with

• Structured onboarding process and extensive training offering (e.g. Udema, Degreed)

• Opportunity to have an influence on the way you perform your tasks - our teams are constantly looking for new and better ways and we encourage all improvement ideas

Time Type:

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