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Responsibilities:
Processes client’s requests related to system set up including signatories’ updates and documentation lodgment
Co-operates with internal partners to perform systems maintenance based on documentation related to account opening and maintenance processes
Provides response to client and internal inquiries
Prepares documentation for archiving
Applies appropriate bank’s regulations while processing the requests
Remains up to date with the current procedures, internal rules, external regulations, and follows the changes in the aforementioned documents
Documents operation procedure updates
Processes clients’ instructions ensuring the highest accuracy and effectiveness (ensuring deadlines are adhered to)
Qualifications:
Bachelor’s/University degree or equivalent experience
Previous experience in financial services preferred
Knowledge of bank products in the scope of opening and maintaining of bank accounts. Customer communication experience (internal/external). Knowledge on the field of finances and banking
Flexibility, team spirit, loyalty. High attention to detail. Good PC skills (Excel, Word)
Fluent in both written and spoken English (min. B2)
Be able to work under pressure and to meet deadlines
We Offer:
Competitive salary, annual salary review, discretionary annual performance bonus
A challenging work environment where you can collaborate with global teams & clients to contribute to critical banking applications
A great environment for learning new technology and tools
Competitive social benefits (medical care, multisport, life insurance, attractive pension plan, holiday allowance, flexible working schedule, EAP - employee assistance program and other)
Working in a friendly, dynamic, supportive and diverse environment – including multiple affinity and social networks & voluntary activities to engage with
Structured onboarding process and extensive training offering (e.g. Udema, Degreed)
Opportunity to have an influence on the way you perform your tasks - our teams are constantly looking for new and better ways and we encourage all improvement ideas
Time Type:
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