Cisco Technical Customer Deployment Lead 10+ Years Experience 

United States, Georgia, Atlanta 

355747086

Our guiding principles are rooted in our four core values: 'care deeply', 'everybody in', 'simplify everything', and 'be brave'. These pillars have propelled us to the forefront of cloud-managed IT leadership and have played a pivotal role in shaping a more inclusive future for all.

As a, you will play a critical role in leading customer onboarding and adoption, ensuring seamless deployments and successful implementation of technical solutions. You will oversee end-to-end deployment processes, acting as awhile facilitating collaboration between. You will ensure alignment between technical implementation and business objectives by managing customer deployments, conducting technical discussions, and providing regular status updates. Your expertise inwill help optimize deployment efficiency. Additionally, you will contribute to process improvements bywhile providing valuable feedback to product teams. In this role, you will work closely withto drive customer success, and at times, flexibility in working hours may be required to support critical customer needs.

• 10+ years experience in a production software engineering environment or relevant work experience
• Strong verbal, communication and presentation skills to articulate technical concepts to both technical and non-technical stakeholders
• Experience in customer-facing roles, working closely with Sales, PMs, and internal teams to ensure smooth onboarding.
• Strong understanding and troubleshooting skills related to network connectivity, configurations, integrations, and managing metadata.
• Familiar with AWS cloud-based applications and services.
• Experience with Python scripting for automation.
• Familiarity with monitoring & observability tools (Prometheus, Grafana, CloudWatch, Nagios, etc.).
• Strong verbal, communication and presentation skills to articulate technical concepts to both technical and non-technical stakeholders