Can-do, delivery and results focused, you drive and execute global and local programs aligned to regional business plans and WW strategy for all routes to market — Retail, Telco, Education and Enterprise
Deliver seamless execution across all areas of responsibility, with a constant focus on optimisation
Deliver working processes and project management frameworks and monitor progress to deliver
Provide direction to central and country SP&O teams, building an understanding of how their roles contribute to the achievement of sales strategies
Motivate and drive people to successfully deliver, even in adverse conditions or with limited resource
Provide input to global strategy on all program development and ongoing management, including tools to operationally manage and report on performance. Constructively challenge sales teams, country SP&O teams and Worldwide SP&O whilst ensuring operational excellence of programs for APAC customers.
Effectively form relationships within a matrix environment at central, local and WW levels
You understand the importance of delivering an “Apple customer experience” - every single time. You are dedicated to meeting the expectations of both internal and external customers, and focus your team on doing the same. You are energised by even the toughest challenges; you fight for excellence, and craft the right environment for your people to do likewise.
Apple doesn’t cut corners, in products or in business. You bring the highest level of integrity, honesty, and accountability in all that you do, every single day. You are a trusted advisor who does what you say you’ll do – and always does what’s best for Apple.
Preferred Qualifications
Customer, partner and team relationships
You are only as strong as the people around you, so you know how to build and motivate a team. You craft an environment that is collaborative and one that empowers team members to do their life’s best work. When projects require extra support, you step up to the plate and mobilise the right resources to ensure all problems are resolved.
You understand there are many moving parts in an organisation. Navigating the interdependencies within Apple is essential, and you believe that communication is key to Apple’s success. You’re someone who actively talks and listens through endless possibilities. To ensure the most innovative ideas become a reality, you recognise perspectives, listen to every detail and commit to what is right, in order to move us forward.
You know yourself – you have strengths, weaknesses and opportunities - but you also know the people around you and are open to their feedback. You relate well to all kinds of people – up, down, and sideways, inside and outside the organisation. When faced with a challenging opportunity, you know who to connect with and when. People know you as a true collaborator who knows what it takes to win.
Apple solves complex business problems in simple and innovative ways. You understand how things work, and the interdependencies that need to be considered when delivering great results. You foster a sense of curiosity in your team, inspiring them to build identify more efficient ways of achieving seamless execution. You do this by asking why and why not, both stripping out what is not essential and identifying what is. By doing so, you are able to see what’s ahead, identifying trends and supporting action plans that are critical to enable growth.
You understand that operational excellence requires clear direction, great organisation, and the ability to eliminate roadblocks. Due to changing priorities, budget, resource and the need to balance the requirements of multiple countries, you face the daily challenge of where to focus your time and energy. You have a don’t give up attitude, especially in the face of resistance or setbacks. You drive what matters and empower your teams to reach their goals along the way.
Education and Experience
Bachelor’s degree or equivalent education.
Apple is an Equal Employment Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities