The point where experts and best companies meet
Tesla Customer Support Supervisor United States, Utah, Draper 353475539
06.04.2025
Share
What You’ll Do What You’ll Bring
- Understand and own every aspect of your team’s performance including but not limited to Coaching, development, One on One and providing real time feedback
- Effectively time manage, handle multiple priorities, organize workload, and meet deadlines
- Responsible for driving continuous enhancements to facilitate exceptional team output and customer service by partnering with operations teams
- Act as a champion of safety, efficiency, quality, and overall excellence in all your actions and decisions.
- Regularly give and receive feedback to peers, direct reports and managers. Lead by emanating positivity and accountability. Build and foster and environment of inclusivity, collaboration and diversity of thought
- Work cross functionally to recommend and drive necessary process and system improvements for your dedicated region
- Demonstrate fluency in all markets requirements and processes related to customer service and Roadside
- 3+ years of leadership experience in a call center or customer service industry
- Exceptional written and oral communication skills
- Ability to coach and cultivate a successful team without focusing on metrics
- Flexible schedule and availability for assisting team 24/7
- Knowledge of existing systems and process for the department in which applying
- Thrive in a fast-paced, ever-changing environment with multiple priorities while maintaining attention to detail
- Ability to work evening hours, weekends, and holidays. Ability to problem solve, prioritize multiple projects, and adhere to business-critical deadlines
These jobs might be a good fit
