Elastic Platform Billing - Director Engineering 

United Kingdom 

353419005

• Develop and execute a forward-thinking strategy that supports our business goals and scales with our growth
• Own problems end-to-end, managing complexity while balancing business impact, reliability, operability, and system integration
• Regularly present plans and project updates to senior executives including the CPO, CFO, and Platform leadership team
• Oversee the design, implementation, and maintenance of Platform Billing systems across multiple cloud providers
• Ensure optimal performance, security, and cost-efficiency of billing infrastructure
• Lead the implementation of best practices for system reliability and scalability
• Lead, mentor, and inspire a high-performing team of infrastructure engineers
• Foster a culture of innovation and technical excellence
• Recruit and develop exceptionally talented engineers and managers across the globe to build a diverse team
• Work closely with product, engineering, IT, and finance teams to align billing initiatives with business objectives
• Scope and lead large cross-functional projects with significant business impact at Elastic
• Ensure billing systems meet customer needs while supporting company growth objectives
• Ensure our billing systems adhere to industry security standards and compliance requirements
• Implement proactive security measures to protect sensitive financial data
• Maintain appropriate controls for financial reporting systems

• A track record of running highly effective development teams with an ability to manage both managers and engineers
• Experience with performance management (promotions, PIPs, development plans, terminations) and ability to coach managers through difficult situations
• A compassionate approach to communication and a genuine interest in the success and growth of the people you work with
• Previous experience as a hands-on software engineer with strength in computer science fundamentals
• Experience owning large-scale distributed systems across multiple regions in AWS, Azure, and/or GCP
• Extensive technical expertise in high volume data pipelines and data processing systems
• Operational experience demonstrating a deep understanding for service resiliency and feature quality
• Experience leading complex engineering projects that cross multiple teams and organizations
• Strong written and spoken communication skills
• Ability to effectively present to senior executives including CPO, CFO, and Platform leadership

• Experience working on cloud billing, subscription billing, and/or consumption billing platforms
• Experience with SaaS business metrics like revenue growth, churn and retention
• SOX control ownership

We strive to have parity of benefits across regions, and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

• Competitive pay based on the work you do here and not your previous salary
• Health coverage for you and your family in many locations
• Ability to craft your calendar with flexible locations and schedules for many roles
• Generous number of vacation days each year
• Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
• Up to 40 hours each year to use toward volunteer projects you love
• Embracing parenthood with a minimum of 16 weeks of parental leave

Applicants have rights under Federal Employment Laws; view posters linked below: Poster; Poster; Poster and (Poster)

Elasticsearch develops and distributes technology and information that is subject to U.S. and other country export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk People’s Republic (“DNR”), and the Luhansk People’s Republic (“LNR”). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic