Ebay Director Product - Shipping Platform 

United Kingdom, England, London 

904136371

Create Product Strategy & Vision. Own the holistic vision and end-to-end execution of across a portfolio of shipping solutions for our Sellers; develop and effectively champion a data-driven and market-informed product strategy that aligns to our eBay corporate strategy and delivers tangible outcomes for our Sellers and the eBay business.

Design a Multi-Year Roadmap and Expected Outcomes. Develop a compelling and iterative roadmap and launch plan that supports both our marketplace business growth goals and our seller success metrics. Collaborate with senior leaders across eBay’s management team to align plans with partners in the core product, design and technology teams as well as within the teams across functions: analytics, marketing, operations, sales, and strategy.

Obsess the Customer & Overall Quality of Experiences. Demonstrate a relentless focus to listen to our end-users and feed their voice into our product development process. Leverage design and research partnerships to get insights and feedback throughout the entire product lifecycle. Build processes for continuous improvements.

Break Down Silos & Enable Strong Collaboration. Create connections and processes across teams that will drive efficient cross-team collaboration and clear alignment.

Empower Teams To Rapidly Prioritize & Execute. Build in processes to ensure the team can execute with speed and transparency. Inspire a “decide and go” mentality across your team to prioritize and propel the product development process forward to hit our targets. Partner closely with Program Management to manage through blockers and communicate dates and milestones.

Build & Inspire a World-Class Product Team. Grow a team of top product management talent. Prioritize diversity and inclusion in recruiting and welcoming new talent. You will be a part of the leadership team in the Shipping Product organization.

10+ years of experience in building products (and 5+ years managing a team of product managers), deep expertise in customer focused product management and product development lifecycle

Experience with online marketplaces, ideally with exposure to shipping & logistics, preferred.

Technical depth and proven experience with building engaging, customer-focused, end-to-end UX experiences; designing elegant solutions to complex problems that require integrations with multiple platforms, domains and services; and driving analysis of qualitative and quantitative data and metrics to derive opportunities, gaps and solutions.

Experience managing multiple complex, multi-phase strategic products in parallel with the ability to manage matrix teams in a global context to success delivery and excellence. Proven ability and in-market examples of defining a strategic vision for a new and innovative portfolio of products that drove significant impact for millions of end users at a global scale.

Exceptional financial and analytical abilities with a successful track record and specific examples of launching products with measurable impact on a global scale.

Must have a passion for our sellers and the relentless drive to improve experiences for our sellers, influencing a higher bar on quality and ensuring the seller is always at the center of our product roadmap and priorities. Experience working with design research and qualitative tools to ensure the voice of our seller is at the center of our product development.

Strong, concise communicator and effective story-teller; experience using both analytics and qualitative research to express the vision and strategy of the product.