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Microsoft Vietnam Business Manager Taiwan, Taoyuan City 350304862
09.10.2025
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Qualifications
Required/minimum qualifications
- Bachelor's Degree in Business, Operations, Finance, or related field AND 8+ years experience in program management, process management, or process improvement OR equivalent experience.
Additional or preferred qualifications
- Master's Degree in Business, Operations, Finance, or related field AND 12+ years experience in program management, process management, or process improvement OR Bachelor's Degree in Business, Operations, Finance, or related field AND 15+ years experience in program management, process management, or process improvement OR equivalent experience.
Responsibilities
Utilizes direction and strategy from leadership to advocate and influence sponsorship regarding business area of expertise in order to create and execute plans that shift current priorities to new organizational initiatives and objectives, and influences others to change behavior accordingly. Drives the definition of the vision and strategy for change, broad and specific impact, and the flow of communication and interaction with the organization to drive change management processes. Ensures buy in and adoption of the new program or change by others in the organization using change management methodologies and techniques. Drives others to develop the collateral required to enable key stakeholders and others to be onboard. Drives the identification of training and reskilling needs, and mapping of individuals in partnership with Human Resources (HR). Drives partnering with business process outsourcing (BPO) vendors to ensure that their contractors have the proper skills and capabilities Microsoft requires.
Oversees a portfolio of projects including the project plan, documentation of roles and responsibilities (e.g., responsible, accountable, consulted, informed [RACI] framework), timelines, milestones, financial management, performance metrics, and/or resource needs for crucial programs. Communicates the program status and risk to relevant stakeholders and holds them accountable for following the established schedule, risk mitigation plans, and processes. Establishes objectives and success criteria for the project in an inclusive collaborative manner with all stakeholders.
Identifies and scopes opportunities to develop new programs and improve current ones impacting Microsoft. Drives the identification and resolution of root problems (e.g., root-cause analysis), the definition of the program strategy, establishing and maintaining alignment with stakeholders/leaders, gathering of program requirements, identification of resource needs, creation of project plan and targets, and working across teams to align on the plan of record. Improves operations of existing programs by applying identifying appropriate methodologies and best practices, defining and diagnosing crucial complex program issues, assessing various scenarios, and selecting the optimal scenario to resolve issues. Drives clarity in highly crucial program issues and strives for simplification. Drives the incorporation of security principles into all planning processes.
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