Capital One Technical Process Manager 

United States, Virginia, Richmond 

350080772

Technical Process Manager

As the delivery lead for Audit’s product-builders, you will oversee the execution of complex product projects in Audit, ensuring they are delivered on time, within budget, and aligned with business goals. Specifically, you will:

• Own and manage our Jira and Confluence environments and reporting

• Oversee and document the product development process, ensuring products are richly and accurately researched and refined by product owners, data scientists, and engineers

• Oversee the change-management lifecycle, ensuring the right owners approve updates to production platforms and that launches and approvals are documented

• Innovate and document code handover processes between development teams

• Innovate and document product release and control processes to ensure good governance

• Apply a quantitative approach to measuring tech work and efficiency in regular reporting to leadership

• Validate that product teams are accurately measuring the difficulty of work through continuous planning reviews

• Ruthlessly prioritize product work by creating and applying quantitative KPIs to potential new features

• Be a collaborative problem solver and implementer as you accelerate the partnership between Product, Tech, and Data Science partners

• Be a critical thinker, ready to apply creative and measurable process solutions to challenging problems

Basic Qualifications:

• Bachelor’s Degree or Military experience

• At least 5 Years Process Management experience, or at least 5 years of Product Management experience or a combination

• At least 2+ years experience with Jira or Confluence

Preferred Qualifications:

• Masters or MBA degree

• 7+ years of Process Management experience

• PMP, Lean, Agile or Six Sigma certification

• Strong communication and collaboration skills

• Strong problem solving and influencing skills

McLean, VA: $126,700 - $144,600 for Manager, Process Management Richmond, VA: $115,200 - $131,500 for Manager, Process ManagementThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.