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Red hat Senior Manager Consulting Services NOLA 
Mexico, Mexico City, Mexico City 
346843900

20.11.2024

What you will do:

  • Manage the financial performance, including tracking and reporting in regards to booking, margin, revenue, and sales forecasting from both partner and contractor relationships and internal delivery channels

  • Transform and enable services teams and partners to move from a single-solution focus to a multi-offering and solutions-oriented approach

  • Oversee and implement systems, policies, and processes to ensure standardization, optimization, and legal and fiduciary compliance

  • Plan, guide, and manage the deployment of new consulting engagements and marketing initiatives

  • Work with sales managers and sales account managers to promote the services in large and complex enterprise and corporate accounts

  • Be engaged through a two-ways approach with services sellers, receiving and providing constant feedback and be responsible for the overall quality of the services rendered to our customers

  • Embrace and implement global strategies and offerings aligned with Latam Services strategic directions

  • Scale the business to meet our future strategic goals

  • Advocate value-selling and solutions-selling approaches

  • Ensure great connection between Consulting delivery team and Go To Market team

  • Be a speaker in large industry events to represent Red Hat Consulting Services in NOLA region

  • Manage associates based on Mexico and Colombia thus customers in additional countries at Central America.

  • Establish trusted relationships with stakeholders from different areas to solve problems (Sales, Legal, Finance, Operations, Support, Marketing, etc)

  • Drive revenue stream and cost control initiatives

  • Drive marketing initiatives to support the business evolution in NOLA

  • Drive Community of Practices to foster collaboration and innovation across the teams

  • Be a Agent of Change to implement new structures or rebuild teams whenever necessary

  • Be deeply connected with market changes, seeking to take advantage of these movements and adapting the Consulting team to be a multidisciplinary and multicultural team ready for employment. i.e. Solution selling and LAER model

What you will bring:

  • 10+ years of experience working in the IT professional services industry

  • 5+ years of experience with people management and consulting practice management

  • Port-graduation or MBA in strategic Business Management, Sales management or similar courses is a plus

  • Consistent record of growing a successful consulting business

  • Proven customer-facing and consultative skills

  • Technical background working as an IT professional to relate and earn credibility with the Consulting team

  • Business development and go-to-market experience

  • Ability to deal with ambiguity in a fast-moving business environment

  • Ability to connect with regional and global teams to drive business strategy and execution plans

  • Excellent collaboration, communication, and persuasion skills

  • Good knowledge about subscription model, consumption model and adoption practices

  • Good knowledge about open source model and key Red Hat solutions

  • Good knowledge about Open Practice Library

  • Availability to travel to visit customers and internal teams across NOLA or LATAM region

  • Fluent in English

  • Professional level of Portuguese is a plus