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JPMorgan Experience Design Manager - Global Banking Vice President 
United States, New York, New York 
34632605

23.07.2025

Job Responsibilities

  • Act as a Fund Administration subject matter expert supporting Senior Management, Operations, Sales, Client Services and Clients / Prospects
  • Provide management and guidance on client, industry and internal change programmes, with focus on maintaining efficiency and standardisation across the operating model
  • Work closely with business partners on client satisfaction initiatives and sales opportunities including operating model development , legal agreements and fee models
  • Keep abreast of regulatory change and how this could impact the business
  • Identify areas of opportunity to develop and improve the service offering
  • Participate in Industry events to stay informed of market, client and competitor activity

Required qualifications, capabilities, and skills

  • In-depth practical understanding of Fund Administration core processes / concepts that cover various Regulatory reporting: distributions (PRIIPS or equivalent), Solvency, AIFMD, and Investor tax reporting. Similar Product Management or Development or Operations experience and sound understanding of funds marketplace
  • Ability to understand a diverse and complex technology and operations infrastructure, ideally with working knowledge of the FIS InvestOne platform
  • Ability to devise creative solutions in response to client requests and strategic product goals
  • Good understanding of Fund Accounting fund expenses, P&L computations, balance sheet and financial reporting standards
  • Strong analytical skills, able to translate complex issues and other input into actions
  • Strong organisational and planning skills, with the ability to multitask in a structured manner
  • Execution approach - the role requires strategic thinking to design and define our platform – combined with accountability and execution discipline to drive and implement development.
  • Strong team player with an ability to pull together multiple partners in a productive virtual team environment
  • Strong independent contributor who is comfortable working in a self-directed mode on multiple assignments
  • Strong written and presentation skills and the ability to prepare quality materials and present confidently in multiple settings
  • Agility to adapt to a changing environment and demonstrate delivery of business goals

Preferred qualifications, capabilities, and skills

  • Strong cross-functional/business collaboration skills are required as the candidate will work across multiple teams within the bank.
  • Also important are the ability to: synthesize large amounts of information into crisp recommendations; present and defend recommendations to a variety of audiences; manage multiple projects / queries simultaneously and drive them to completion effectively.