Job responsibilities
- Lead a team to drive and own the tools, guidelines and governance for federated design in Digital Channels
- Set the standard for how experiences across our digital applications can be more consistent, scalable and efficient and collaborate with DCE partners and stakeholders to
- Manage Office Hours reviewing work, applying guidelines to give feedback, collaborating with designers and product owners from LOB teams
- Develop and champion design standards for new DCE designers to learn and follow Digital Channels’ design guidance and best practices
- Partner with Research on qualitative and quantitative efforts (including scaling experiment learnings) to define patterns and create benchmarks to establish the efficacy of those patterns
Required qualifications, capabilities, and skills
- 5+ years of experience or equivalent expertise in UX and UI design, strategy and design process, focusing on digital products and platforms
- Ability to design effective and scalable frameworks, organizing and structuring patterns for enhanced user experience and clear implementation within products or websites
- Experience in establishing design governance and rationale, and working with partners and stakeholders to guide them towards operating in a more effective and efficient manner
- Has demonstrated the ability to positively influence and steer partners to follow established design guidelines and paradigms
- Experience facilitating critiques and workshops with design and product partners to foster cross-organizational alignment and operational excellence
- Demonstrated ability to successfully manage multiple priorities, follow schedules and meet deadlines
Preferred qualifications, capabilities, and skills
- 2+ years of experience or equivalent expertise managing other designers, preferably in a corporate environment
- Prior experience and/or business knowledge in the financial sector
- Record of success creating horizontal design strategies for broad application across multiple experiences in alignment with customer needs and business goals
- Advanced technical literacy and deep understanding of systems design and its impact on application of design across multiple teams and stakeholders