Wells Fargo Senior Operations Processor United States, Iowa, Des Moines 344023552
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In this role, you will:
- Support Operations in completing larger and more complex business, operational, and customer support initiatives and overall effectiveness of team performance
- Use technical expertise in the designated area and resolve escalated issues
- Provide feedback and present ideas for improving or implementing processes and customer support
- Perform complex operational and customer support initiatives within Operations functional area
- Assist staff, managers, and colleagues and provide guidance and interpretation of policies and procedures
- Apply technical knowledge and expertise to perform work and action requests
- Provide subject matter expertise and interpretation of procedures to staff
- Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals
- Interact with internal customers
- Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements
Required Qualifications:
- 4+ years of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
- Experience in Cash and Collections
- Experience working with Loans and Leasing Accounts
- Experience with Info Lease and/or ISM
- Degree in Finance and/or Accounting
- Strong Time Management and Prioritizing skills
- Strong Attention to Detail and a High Level of Accuracy
- Strong Analytical and Problem-Solving skills.
- Independent and Self-directed Worker
- Strong verbal, written, and interpersonal communication skills
- Proficient with Microsoft Office Suite
- Ability to achieve high production and quality standards
Job Expectations:
- This position currently offers a hybrid work schedule
- Ability to work additional hours as needed
Locations:
- 801 Walnut St., Des Moines IA
Other Information:
- Position location listed above.
- Relocation assistance is not available for this position.
- This position is not eligible for Visa Sponsorship
**You should be aware that specific compliance policies may apply regarding outside activities and/or personal investing. Requirements may include pre-clearing outside activities, transferring brokerage accounts to a designated broker, trade pre-clearance, minimum holding period, monitoring of trading activity, etc. Affected employees will be expected to provide information to the Personal Account Dealing Team and abide by applicable policy requirements. If you would like additional information to help assess impact, please discuss with your hiring manager or contact the Personal Account Dealing Team atPADTeam@wellsfargo.com.Otherwise, more detailed information will be provided after you join Wells Fargo.
Wells Fargo Recruitment and Hiring Requirements:
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
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