Purpose & Overall Relevance for the Organization:
The goal of the eCommerce (eCom) team is to deliver one integrated consumer journey to create premium and seamless experience at every touch point that exceeds our consumer’s expectation while meeting our targets.
plays a key strategic role in accelerating our digital brand eCommerce strategy in Japan. Winning on the mobile experience through app while delivering a premium end-to-end consumer experience will be the key to success for this role.
- Lead andbeaccountable for achievingresponsible channel (adidas App, Confirmed App) KPIsby close communication with all the stakeholders,also by setting promotion plans for each month.
- Identify the Net Sales(NS) growth opportunities of overall owned ecosystem and plan, lead and execute the new service/capabilityproject cooperating with related functionsespecially for app.
- Lead andbeaccountable for achieving full price target by reviewing promotion plans with stakeholders and any other methods to drive app NS.
- Plan and manage for maximizing app installations including new member acquisition, conversion of existing members, increase active users(DAU, MAU) to and minimization of uninstallment.
- Plan and drive app in-season commercial campaign, co-work with Digital Activation, ConsumerExperience, Membership teamto unleash sales potential.
- Drive / coordinate business planning ofboth adidas app andConfirmedappto drive communication and provide input/insights to digital activation / media team for upcoming investment planning, product launch plans etc.
- Summarize learnings and action proposal for next season and provide insights and recommendations tostakeholdersfor future season planningand continuous improvements.
- Continuously conduct / study local consumer insights of theconsumers to ensure mid/long term strategy and priorities are set right in joined collaborationwithbrand and membership team to drive right communication.
- Closely collaborate with membership function to implement operation for MCBP (money can’t buy product) opportunities.
- Collaborate with WHS-FI(Fashion Influenceraccounts) team to establish “FI ecosystem strategy” and identify opportunities to “re-position” confirmed APP towards more Fashion and women consumer jointly with brand / digital activation
- Track and report LE/RFC of owned channels(.com and apps) weekly and monthly.
Key Relationships:
- eCommerce Consumer experience & DVM team
- eCommerce Analytics team
- eCommerce Buying team
- eCommerce Digital Operation team
- Finance team
- DigitalActivationteam
- Membership team
- Global digital team
- External agencies and technology partners
Knowledge, Skills and Abilities:
- Experience in planning/forecastingand managing high budgets while achieving high volume growth targets in eCommerce.
- Business experience in eCommerceApps in consumer industries.
- Strong strategic and logical thinking
- Strong numberand spreadsheetskills.
- Ambitious and results & profit oriented
- Curious and passionate about eCommerce and the contribution of different traffic channels
- Comfortable with the rapid evolution of eCommerce technology and excited to continue to develop and enhance your knowledge, skills and experience.
- Strong (written and verbal) communication and interpersonal skills
- Multinational corporation background and sensitive in cross-culture environment is a plus
Prerequisite Education and Experience/ Minimum Qualifications:
- Strong experience in working with app or mobile driven eCommerce platforms.
- University degree in Business or Marketing or equivalent professional experience, ideally in eCommerce
- Experience in consumer industry with at least 3 - 5 years in eCommercebusiness
- Business level English (verbal, writing, reading, call with global team)
- Business level Japanese (verbal, writing, reading, meeting with Japanese stakeholders)