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Intuit Manager Performance Marketing United States, California, San Diego 342813718
17.04.2025
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Responsibilities
- Continuously reimagine all CRM team processes and artifacts to drive step change improvements in efficiency for the team, leading to increased velocity.
- Ensure flawless execution of creative for all CRM plans through email, push and SMS. This includes owning legal compliance, campaign tagging, QA, delivery monitoring, accurate test set-up and schedules/calendars.
- Own project management of all CRM campaigns, managing and communicating project milestones, schedules and calendars, maintaining and organizing clean documentation and holding all responsible parties accountable to deliver on time.
- Articulate complex campaign requirements, closely partnering with CRM data and operations teams to ensure their proper implementation. Understand the technical side of email operations from how customer data attributes flow from data systems into the ESPs for campaign retrieval to ESP set up and implementation to dynamic content execution.
- Own and manage all vendors and partners including onboarding, scheduling meetings, managing timelines, asset delivery, SOWs, POs and more.
- Lead a team of 2-3 marketers, developing a best in class and efficient CRM marketing team.
Qualifications
- 7-10 years experience managing an elaborate email marketing program for a Fortune 500 company
- Impeccable knowledge of email marketing best practices, especially around process, operations and execution.
- Passion for operational excellence, process improvement, project management and tools development.
- Keen understanding of the data undergirding CRM programs and enabling campaign orchestration and personalization.
- Superior organizational, project management and communication skills -- this role requires hands-on management of campaign deployments, often under tight deadlines and high pressure.
- Experience with Enterprise-level marketing cloud solutions and CRM tech stack.
- Strong analytical and data manipulations skills that result in meaningful insights and that drive performance.
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