Citi Group Quality Specialist C03 Site 

United States, Missouri, O’Fallon 

342194127

The Quality Specialist 3 performs a variety of assignments with limited complexity. Most of the impact is related to the accuracy of tasks performed. Works under general supervision and established procedures. May service a range of products/services. Applies detailed knowledge of a wide range of specialized administrative/technical skills. Understands how duties relate/integrate with others in the team/unit. Exchanges moderately complex information with others. Basic knowledge of the organization and its policies required. Applies experience and simple judgment to make decisions within defined options or standard protocols – follows through on issues. Able to evaluate and select the correct solution in order to complete the task at hand.Responsibilities:

• Review documents for accuracy, consistency, and compliance with business guidelines and tracks discrepancies.
• Communicates procedural issues to management.
• Works under general supervision and established procedures.
• Supports a range of products/services.
• Applies detailed knowledge of a wide range of specialized administrative/technical skills; and most of the impact is related to the accuracy of tasks performed.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 1 year of relevant service
• Excellent interpersonal and coaching skills.
• Excellent active listening, analytical and problem solving skills.
• Demonstrated leadership skills with the ability to lead, direct and motivate team members
• Excellent organizational and time management skills

Education:

• High School diploma or equivalent

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

On site position

Schedule will be Monday to Friday 7:00 am to 3:30 pm CST

Anticipated Posting Close Date: