Amazon Quality Site Specialist AGI Data Services 

India, Tamil Nadu 

473572062

Key job responsibilities
• Lead implementation of site-wide quality improvement initiatives
• Perform root cause analysis and develop corrective action plans for quality issues
• Partner with site leadership and operations to drive quality excellence
• Conduct data analysis to identify trends and improvement opportunities
• Manage multiple quality projects from inception to completion
• Develop and maintain quality metrics dashboards and reporting systems
• Perform regular gemba walks and side-by-sides to understand ground-level operations
• Create and deliver quality-related training materials and best practices
• Drive standardization of quality processes across all shifts and departments
• Own program-level communication and metrics reporting for quality initiatives
• Apply process improvement methodologies (e.g., Lean, Six Sigma) to optimize workflows
• Identify and mitigate quality-related risks, ensuring compliance with standards

- • Bachelor's degree in Engineering, Business, Operations Management, or related field
- • 5+ years of experience in program/project management, quality management, or operations
- • Demonstrated experience leading cross-functional improvement initiatives
- • Strong analytical and problem-solving skills with proficiency in data analysis tools (Excel, SQL)
- • Excellence in written and verbal communication, including executive-level presentations
- • Track record of delivering measurable results through process improvement projects
- • Experience with quality management systems and continuous improvement methodologies (e.g., Lean, Six Sigma)

- • Six Sigma Green Belt/Black Belt certification or other quality management certifications
- • Project Management Professional (PMP) certification or equivalent
- • Experience in manufacturing, logistics, or e-commerce operations environment
- • Advanced proficiency in data visualization and business intelligence tools (Tableau, Power BI)
- • Prior experience leading quality programs in a high-volume, fast-paced environment
- • Knowledge of statistical process control (SPC) and quality management systems