Uber KYC Specialist 

United States, West Virginia 

341262351

What the Candidate Will Do

• Deliver end to end Customer Due Diligence (CDD) / Know Your Customer (KYC) activities related to Partner’s identity and payment details
• Review documentation and search for business information using Uber tools and external sources,
• Review information related to Partner’s identity, payment details, and other relevant information to complete
• Resolve escalations by liaising with Uber stakeholders and completing enhanced processing of Partners based on additional input
• Support Partner's remediation process in collaboration with internal stakeholders, provide necessary insights and monitor progress
• Identify processes and tools improvement opportunities

Basic Qualifications

• Previous experience in KYC/ Compliance/ Anti-Money Laundering or Customer Support preffered
• Strong analytical skills – ability to assess and verify information with attention to detail.
• Excellent communication skills – both written and verbal, to interact with internal teams and external stakeholders.
• Ability to work under pressure – comfortable handling multiple tasks in a fast-paced environment.
• Fluency in English – additional languages are a plus
• Preferred Qualifications:
• Experience working with KYC tools and databases
• Prior experience in fintech or financial institutions

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .