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JPMorgan US Private Bank - Business Analyst 
Philippines, Quezon City 
341152868

07.09.2024

As a Business Analyst in US Private Banking, you'll promote structure and discipline around each initiative using standard project deliverables and framework. You'll establish scope, perform detailed business impact analysis in support of management decisions, define roles and responsibilities, and document requirements. You'll also manage resource/scheduling conflicts, escalate and resolve issues, manage changes to project scope, and complete testing requirements. You'll create and manage implementation plans, lead/participate in operational and project level meetings, and provide continuous feedback on project status and issues. As the overall escalation point, you'll ensure the project tracks to original expectations.

Job Responsibilities:

  • Lead project analysis, including documenting business requirements, detailing issues and risks, and drafting business processes and data flows
  • Make data analysis, including data collection, synthesis, and translation of results into concrete actionable solutions
  • Identify gaps between applicable requirements and current procedures/controls and participate in driving resolution of mitigating controls
  • Work with business partners to design and implement enhancements to existing processes and/or business applications, introduce new processes and/or toolsets, and engage in process re-engineering
  • Develop and implement solutions that strengthen business operating models with guidance, enhance the client experience, and improve efficiency and controls
  • Define user acceptance test plans and test cases, coordinate and execute user acceptance testing and interpret, assess, and communicate results to enable signoff on deliverables
  • Provide implementation support, inclusive of testing and process change management, and ensure those implementations meet requirements established by Oversight and Control partners
  • Work with minimal direction/independently, keeping management informed of progress and escalating issues

Required qualifications, capabilities and Skills:

  • Experience using or at least exposure to Alteryx, MS Access VBA/Excel VBA, or a visualization tool such as Tableau
  • Excellent communication and presentations skills across various stakeholders and senior management
  • Intermediate/Advanced experience using Microsoft Office, including Excel, Visio and PowerPoint
  • Excellent analytical and logical thinking to understand and analyze complex business processes
  • Strong organizational and prioritization skills, detail oriented, and strong interpersonal skills
  • Ability to analyze and resolve project-related issues and follow through with set objectives
  • Ability to deal with different stakeholder groups to elicit business requirements, procedures, and processes
  • Ability to work in a high-paced environment, be flexible, follow tight deadlines, organize, and prioritize work
  • Be a team player who shows commitment and dedication while maintaining a positive attitude and high level of performance on high profile/time-sensitive initiatives