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JPMorgan Access Management Senior Product Delivery Associate 
United States, Florida, Tampa 
340859858

13.07.2024

As a Senior Product Delivery Associate in Identity and Access Management, you are trusted with enabling the delivery of products in a stable and scalable way. Work with cross-function teams, build key relationships, and enable the product to continuously deliver value.


Job responsibilities

  • Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies
  • Supports the completion of change management activities across functional partners and monitors adherence to the firm’s risk, controls, compliance, and regulatory requirements
  • Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources
  • Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
  • Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle; including departmental KPI metric tracking and reporting
  • Writes the requirements, epics, and user stories to support product development
  • Works with technical and non-technical stakeholders and the team to specify epics and stories with sufficient discussion and acceptance criteria to ensure successful delivery
  • Organizes work estimates at various levels of granularity to set delivery expectations appropriately and allow informed prioritization
  • Updates stakeholders with timely progress reports, highlighting successes and delivery risks (and mitigation strategies identified)
  • Provides support for incident escalation – directing resource and effort as required
  • Assists in process improvement through constant review both internally and with partner departments

Required qualifications, capabilities, and skills

  • 3+ years of experience or equivalent expertise in product management or a relevant domain area
  • Demonstrated performance in either product management or relevant domain area
  • Experience executing operational management and change readiness activities
  • Experience in product deployment processes
  • Developing knowledge of data analytics and data literacy
  • Expertise in Identity & Access Management and/or Technology Risk Management
  • Experience producing product artifacts, including use cases, product requirements, user journeys, high-level wire frames, etc.
  • Excellent verbal and written skills are critical
  • Proven experience with Agile development methodologies
  • General knowledge of financial services concepts and products
  • Solid interpersonal skills to manage relationships with a variety of partners and stakeholders

Preferred qualifications, capabilities, and skills

  • Developed knowledge of the product development life cycle
  • Results oriented; ready to challenge the status quo for continuous improvement
  • Strong analytical skills and attention to detail
  • Strategic thinking, and ability to draw lateral connections between subject areas