JPMorgan Access Management Senior Product Delivery Associate 

United States, Florida, Tampa 

340859858

As a Senior Product Delivery Associate in Identity and Access Management, you are trusted with enabling the delivery of products in a stable and scalable way. Work with cross-function teams, build key relationships, and enable the product to continuously deliver value.

Job responsibilities

• Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies
• Supports the completion of change management activities across functional partners and monitors adherence to the firm’s risk, controls, compliance, and regulatory requirements
• Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources
• Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
• Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle; including departmental KPI metric tracking and reporting
• Writes the requirements, epics, and user stories to support product development
• Works with technical and non-technical stakeholders and the team to specify epics and stories with sufficient discussion and acceptance criteria to ensure successful delivery
• Organizes work estimates at various levels of granularity to set delivery expectations appropriately and allow informed prioritization
• Updates stakeholders with timely progress reports, highlighting successes and delivery risks (and mitigation strategies identified)
• Provides support for incident escalation – directing resource and effort as required
• Assists in process improvement through constant review both internally and with partner departments

Required qualifications, capabilities, and skills

• 3+ years of experience or equivalent expertise in product management or a relevant domain area
• Demonstrated performance in either product management or relevant domain area
• Experience executing operational management and change readiness activities
• Experience in product deployment processes
• Developing knowledge of data analytics and data literacy
• Expertise in Identity & Access Management and/or Technology Risk Management
• Experience producing product artifacts, including use cases, product requirements, user journeys, high-level wire frames, etc.
• Excellent verbal and written skills are critical
• Proven experience with Agile development methodologies
• General knowledge of financial services concepts and products
• Solid interpersonal skills to manage relationships with a variety of partners and stakeholders

Preferred qualifications, capabilities, and skills

• Developed knowledge of the product development life cycle
• Results oriented; ready to challenge the status quo for continuous improvement
• Strong analytical skills and attention to detail
• Strategic thinking, and ability to draw lateral connections between subject areas