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Citi Group Talent & Development Analyst /Program Coordinator Japan, Chiyoda 340163961
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OrganizationDescription
The Talent and Development Analyst will be part of the Talent & Learning Professional Services group, and will reportJapan Talent Management HeadTLPS supports the program management of regional and country: (1) talent and professional skills programs, (2) talent and performance management processes, (3) diversity and inclusion programs/initiatives sponsored by T&L.
KeyResponsibilities
The Talent and Development Analyst/Program Coordinator is responsible for the execution of program logistics. He/she oversees and coordinates multiple training programs or initiatives based on the requirements that TLPS Relationship Managers will provide. Tasks will vary depending which process group the analyst will be handling.
Below tasks should be done in Japanese and English
ProgramExecution:
Manage coordination of training venues or platforms (classroom and virtual), equipment, catering, travel arrangements, and identifying and booking faculty (internal/external), other logistics andcommunications
Manage the learning event and vendor relationship, tending to the practical aspects of space, contracts, schedule, technology, and materials
Supports the training nomination/registration process and tracking registrationtrends
Deliver and manage regulatory related training
Create virtual / set-up training classrooms, performs checks, and support pre-program set-
Prepares communication emails and/or calendar invites and sends it to the
Updates and monitors programrosters
Technology andPlatforms
Creates LMS activities and updates it in the SharePointcalendar
Uploads online training content in Brainshark, Degreed, or
Collate program evaluation data and carry out first level analysis; create training dashboards to inform and support stakeholders’ decision making and guide learner activity
Expense
Create purchase order numbers for confirmedengagements
Process the payment for invoices and monitors thepayout
Coordinate with vendors regarding the payment status ofinvoices
Respond to payment queries from the vendor and
Responsible for expense accruals and maintaining the expensetracker
Vendor
Facilitate vendor onboarding – contract and system (includes vendoractivation)
Review vendor contracts / scope of work / workorder
Responsible for vendor profile maintenance (e.g.updates)
Coordinates with internal Citi partners in clearing the
Respond to queries related to the billingprocess
Responsible for risk management, and compliance and controls within
Represent T&L in Citi-wide PH initiatives andmeetings
Reporting &Metrics
Responsible for creating standardized reports, metrics, and dashboards related to Talent & Learning processes and initiatives (e.g. talent and diversity landscape, performance managementcompletions)
Provides first level analysis for dashboards and metrics, and suggests data trends toRMs
Knowledge, Skills, andAbilities
Strong language capability both in Japanese and English is a must
Flexibility and experience in managing multiple, high priority tasks and adjust to shifting priorities, while meeting deadlines.
Ability to work independently and interact with all levels of management in a professional and positivemanner
Strong analytical, project management and process managementskills
Able to multi-task, resourceful and work underpressure
Excellent written and verbal communicationskills
Strong attention to detail, follow-up and organizationalskills
Learning Management System experience aplus
Collaboration and e-learning tools experience aplus
Proficient in MSOffice
Human ResourcesTalent, Development, Learning & Diversity
Time Type:
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