Job responsibilities
- Build the Conversational AI platform and partner with technology and analytics stakeholders in the process.
- Drive the execution of assigned prioritized initiatives in the roadmap, primarily focused on Platform capabilities.
- Partner with Product Delivery Managers to plan and prioritize the backlog of the supporting scrum teams to align with roadmap and product vision.
- Own accountability for requirements delivery from start to finish, including in-production performance, and step in as needed for issue triage and remediation to ensure consistent production quality.
- Attend and contribute to scrum/agile ceremonies as needed.
- Maintain strong control practices.
- Contribute to product strategy and product vision.
- Manage discovery and research efforts to drive continuous improvement of the product.
- Track key success metrics such as cost, feature and functionality, risk posture, and reliability.
Required qualifications, capabilities, and skills
- A Bachelor's Degree with 8+ years of product management or relevant experience ideally working with platform products
- Demonstrated experience with or understanding of Machine Learning and AI products/platforms
- Demonstrates thought-leader abilities and/or a proven record of success learning and performing in functional and technical capacities
- Experience with agile product development and software delivery lifecycle
- Proven track record of delivery and new product feature creation
- Excellent written and oral communication skills,
- Strong interpersonal skills
- Outstanding analytical and research skills
Preferred qualifications, capabilities, and skills
- Understanding or hands on experience with using Python, RASA bot framework and proven skills in defining enterprise wide Intent/Entity Taxonomy
- Commitment and self-motivation suitable to a start-up team
- Technical acumen and a passion for digital and emerging technologies
- Demonstrated prior experience working in a highly matrixed, complex organization