KLA Customer Engagement Applications Engineer - Metrology 

United States, Arizona, Chandler 

337144221

Qualifications

• Responsible for providing technical applications support for the development and implementation of KLA LS12k products in customer fabrication facilities.
• Makes presentations on all aspects of products. Be responsible for acceptance test, customers training, recipe setup, project execution, and related activities.
• Provides follow-up support in disseminating technical information on specific applications.
• Drive penetration, share and adoption of product with customer.
• Escalates field apps issue to division and follow up for issue fix.
• Works together with KLA service engineers to troubleshoot and identifying tool problems and help to issue and drive POA’s (Plan Of Action) as part of 7-step problem solving methodology.
• Works on complex problems where analysis of situations or data requires an in-depth evaluation of various factors.
• Assists sales staff in assessing potential application of company products to meet customer needs.
• Reports regional requirement and updates to product division.
• Works with customers and division to maximize the benefit of wafer inspectors Generate BKM and publish technical paper.

Master's Level Degree and 0 years related work experience; Bachelor's Level Degree and related work experience of 2 years