JPMorgan Resiliency Executive Administrative Assistant 

United States, Delaware, Wilmington 

336550031

Become an integral part of Resiliency and Delivery Management, where you will have the opportunity to work in a fast-paced organization. This role provides a platform for professional growth and skill enhancement.

As an Executive Assistant in Resiliency and Delivery Management, you will need to be a strategic thinker who develops strong partnerships, works well in a team environment, and can represent the manager/group with professional courtesy and acumen. Your daily routine includes interaction with various executive-level internal clients across the lines of business. You will need to adapt procedures, processes and techniques to complete assignments in line with the department's activities and goals.

Job Responsibilities:

• Maintain complex and detailed calendars
• Screen incoming calls and determine the level of priority, while using caution in dispensing information
• Manage the coordination and logistics of both internal and external meetings
• Arrange and coordinate complicated domestic and international travel
• Organize all aspects of internal and external events, including catering and transportation
• Process invoices and T&E expense claims for team members, ensuring all policies are followed and items are processed within provided guidelines
• Assist with staff on-boarding and off-boarding, which includes requesting equipment setup and system access
• Produce high quality emails and messages to individuals at all levels of the organization
• Maintain department documents, including current organizational charts and Executive Bio’s
• Handle regular activities without prompting, and advise in advance with issues or delays
• Assist in editing spreadsheets and presentations, including printing and binding, for client meetings
• Support our pre-approval requisition process / attrition tracking or other engagements for 130+ employees

Required qualifications, capabilities and skills:

• High school diploma / GED and at least five years of administrative experience
• Advanced ability to organize
• Discretion and good judgment in confidential situations, and proven experience interacting with senior management
• Strong interpersonal, written, and oral communication skills
• Strong proficiency in Microsoft Office and Adobe
• Excellent telephone etiquette and ability to manage competing priorities (i.e., calendar management)
• Able to prioritize and work overtime and support travel after hours as needed
• Strong proofreading skills, including excellent spelling, grammar and editing

Preferred qualifications, capabilities and skills:

• College degree a plus
• Experience with booking and coordinating travel
• Experience supporting at the Managing Director level (or equivalent) or above