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Wells Fargo Facilitator 
Philippines, Maypajo 
333843005

18.08.2024


In this role, you will:

  • Deliver standard training material of courses with one or more components (e.g., new-hire, refresher, process, product or systems, and customer experience skills) to an audience through directive teaching methods to help individual contributors and managers develop crucial job skills
  • Provide one on one or group coaching to assist in learning of new skills
  • Support peers and assist with initiatives and implementation
  • Provide direction and support with various level business leaders on functional learning strategy
  • Use knowledge of general learning and development programs to understand the interconnectivity and business impact of various solutions
  • Recommend modifications to instructional designers to keep course content current and to enhance programs, resources and tools
  • Receive direction from supervisor and escalate non-routine questions
  • Interact with immediate team and functional area on a wide range of information, as well as internal and external customers


Required Qualifications:

  • 2+ years of Learning and Development Facilitation experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • At least 2 years of experience in product or process training in a Contact Center setting
  • Should be willing to work on US shift

29 Sep 2024


Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.