Wells Fargo Facilitator 

Philippines, Maypajo 

333843005

In this role, you will:

• Deliver standard training material of courses with one or more components (e.g., new-hire, refresher, process, product or systems, and customer experience skills) to an audience through directive teaching methods to help individual contributors and managers develop crucial job skills
• Provide one on one or group coaching to assist in learning of new skills
• Support peers and assist with initiatives and implementation
• Provide direction and support with various level business leaders on functional learning strategy
• Use knowledge of general learning and development programs to understand the interconnectivity and business impact of various solutions
• Recommend modifications to instructional designers to keep course content current and to enhance programs, resources and tools
• Receive direction from supervisor and escalate non-routine questions
• Interact with immediate team and functional area on a wide range of information, as well as internal and external customers

Required Qualifications:

• 2+ years of Learning and Development Facilitation experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• At least 2 years of experience in product or process training in a Contact Center setting
• Should be willing to work on US shift

29 Sep 2024

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.