Deliver standard training material of courses with one or more components (e.g., new-hire, refresher, process, product or systems, and customer experience skills) to an audience through directive teaching methods to help individual contributors and managers develop crucial job skills
Provide one on one or group coaching to assist in learning of new skills
Support peers and assist with initiatives and implementation
Provide direction and support with various level business leaders on functional learning strategy
Use knowledge of general learning and development programs to understand the interconnectivity and business impact of various solutions
Recommend modifications to instructional designers to keep course content current and to enhance programs, resources and tools
Receive direction from supervisor and escalate non-routine questions
Interact with immediate team and functional area on a wide range of information, as well as internal and external customers
Required Qualifications:
2+ years of Learning and Development Facilitation experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Required Qualifications for Europe, Middle East & Africa only:
Experience in Learning and Development Facilitation, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education