Citi Group Operational Support Analyst - Hybrid 

United States, New York 

333317094

Responsibilities:

• Processing invoices for payment and setting up purchase orders, including managing purchase order credit cards, wire transfers and check issuance.
• Reconcile invoice payments and follow up on purchase orders.
• Identify and track down payment discrepancies and see dispute resolution thru to successful completion.
• Become familiar with and adept at using internal P2P, GCMS and ARS payment systems.
• Develop strong knowledge of and familiarity with multiple cost center and cost codes.
• Preparing and reviewing event close-out and audit files (compile required event documentation).
• Liaison with department staff, business partners, payments processing teams, event vendors, and internal suppliers.
• Prepare and process payments and departmental documentation.
• Become familiar with corporate and departmental policies and procedures: CEMP, CSS, Accounts Payable, etc.
• Become familiar with internal data and event management software.
• Generate and distribute regular (monthly and weekly) tracking and financial management reports
• Understand and act on compliance requirements.
• Prepare and execute payment allocations, journal entries and payment reclassifications.
• Data entry and database maintenance (Excel and third party platforms).
• Participate in ad hoc and special projects on an 'as needed' basis

Qualifications:

• Ability to work virtually and with a global team in multiple time zones with a strong global cultural awareness
• 2+ years operational support experience in event management or hospitality industry
• Excellent MS Excel skills required including formulas and macros.
• Impeccable attention to detail and accuracy (reviews and checks all work before distributing)
• Ability to effectively manage multiple priorities simultaneously in a fast-paced environment
• Good communications skills and aptitude for dispute resolution.
• Experience working with compliance, finance and operations tools and systems in a corporate environment.
• Excellentcommunications/customerservice skills required
• Strong client focus and ability to step outside regular job functions and comfort zone to assist the global team
• Must be able to work to strict deadlines and in a high pressure environment
• Bachelor Degree in Event Management, Hospitality, Business or equivalent work experience
• Flexibility in work hours a must; some travel may be required including weekends and some holidays

Anticipated Posting Close Date:

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