Citi Group SVP Fraud Policy Group Manager CRS & Installment Loans ID Theft - Hybrid 

United States, Florida, Jacksonville 

332937146

Responsibilities:

• Developing and executing effective root cause and lessons learned strategies that drive continuous improvement in the Citi’s oversight and execution of fraud risk management.
• Review and understand latest fraud trends and communicate directional areas of focus to the business, Operations and Analytics.
• Identify emerging risks and threats and specify potential areas for Operational and Analytic improvements.
• Lead efforts to streamline Operational processes to improve customer experience, fraud detection effectiveness, and Operational cost.
• Drive the implementation of productivity improvements and tool enhancements to identify fraud more effectively.
• Participate on cross-functional teams to enhance the Fraud Management process.
• Work with Operational Risk, Internal Audit and Compliance along with Control Standard and Process owners to identify and evaluate the effectiveness of fraud controls.
• Understand the internal and external systems and networks that interact with and/or drive authorization and fraud processes to ensure the impact of changes in any of these systems do not disrupt or harm fraud or authorization processes, and ensure controls are in place to mitigate such risks.
• Performs other duties and functions as assigned.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 10+ years relevant experience, preferably within Financial Crimes & Fraud Prevention

Education:

• Bachelor’s/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

- Strong communication skills

- Ability to lead multiple initiatives simultaneously

- Prior exempt level management experience

Anticipated Posting Close Date:

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