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Apple Receptionist United States, Texas, Austin 332539779
28.04.2025
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- 3+ years of customer service experience in a corporate office setting or 3+ years of customer service + at least 6 months experience with Apple Reception team
- Proficiency with iOS and macOS based systems
- Professional written and interpersonal communication skills
- Skilled in time management and task prioritization
- Experience with guest registration applications and collaboration tools
- Outstanding customer focus, with a positive “can-do” attitude
- Excellent written and interpersonal communication skills
- Ability to quickly grasp new technology workflows
- Successful in handling multiple priorities and people concurrently in a results-driven environment
- Skilled in maintaining professional composure when problem solving issues that arise with employees, guests, and team members
- Ability to handle conflict appropriately; knows when to escalate issues upward and when to apply common sense
- Thinks critically and creatively about how to regularly improve process and operations
- Excellent problem-solving, organizational, and reporting skills
- Ability to communicate with all levels of an organization
- Establishes and maintains positive relationships while working in a highly-collaborative team environment
- Understands the importance of feedback and maintains the ability to provide and receive feedback as necessary
- Self-starter with the ability to complete tasks and projects on time
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