JPMorgan Workflow Coordinator Associate Implementation 

Philippines, Quezon City 

33205576

As a Workflow Coordinator Associate I within the Implementation team, you are responsible for overseeing and managing the workflow processes within the EMEA Onboarding organization. You will work closely with various teams/regions within Onboarding to streamline operations and improve efficiency.

Job responsibilities:

• Develop and implement assignment processes to improve efficiency and productivity.
• Monitor and analyze workflow performance and make recommendations for improvements and utilize workflow management software and tools to track and manage tasks.
• Coordinate with different teams/Onboarding regions to ensure smooth workflow operations.
• Assign tasks to team members and ensure that deadlines are met.
• Track the progress of tasks and projects, providing updates to management as needed.
• Resolve any issues or bottlenecks that may arise during the assignment process.
• Serve as a point of contact between teams/regions to facilitate communication and collaboration.
• Prepare and present reports on workflow performance to management.
• Identify areas for process improvement and implement changes to enhance efficiency.
• Develop and maintain documentation of workflow processes and procedures.
• Stay updated on the latest workflow management technologies and trends.

Required qualifications, capabilities and skills

• At least three years’ experience in implementation
• Two (2) years’ experience in project management
• Ability to manage multiple tasks and projects efficiently, ensuring that workflows are streamlined and deadlines are met.
• Demonstrate strong stakeholder management
• Strong verbal and written communication skills to effectively convey information and collaborate with team members and stakeholders.
• Ability to prioritize tasks and manage time effectively to meet deadlines and handle competing priorities.

Preferred qualifications, capabilities, and skills:

• Problem-Solving Skills: Ability to identify issues within assignment process and develop effective solutions to improve efficiency and productivity.
• Attention to Detail: Keen eye for detail to ensure accuracy and quality in all aspects of workflow management.
• Analytical Skills: Ability to analyze data and workflows to identify areas for improvement and implement changes.
• Teamwork and Collaboration: Ability to work well with others, fostering a collaborative environment to achieve common goals.
• Adaptability: Flexibility to adapt to changing priorities and work environments, and to implement new processes and technologies.