SAP Head Cloud Data Center Infrastructure Lifecycle Services m/f/d 

United States, Georgia, Roswell 

33192602

What you'll do

• Lead and guide the unit to highly measurable effectiveness and efficiency
• Ensure continuously high service delivery and operations quality and constantly meet operational KPIs, e.g. 100% data center uptime
• Manage people managers as well as individual contributors
• Foster collaboration and team thinking within the unit, within GCID and with other units in SAP like Facilities management, Security & Compliance, Procurement and Controlling
• Develop the unit to answer future requirements, e.g. use of AI in DC operations and lifecycle management, robotics in data centers
• Adjust supply chain models to navigate changing demand and geo-political supply constraints
• Represent the unit within GCID Leadership team and tightly collaborate with peers in GCID, in particular a very close collaboration and partnership with SAP Cloud Infrastructure L2 unit
• Sponsor, monitor and consult strategic programs on data center, HW lifecycle and sustainability topics
• Represent the unit in Steering committees and executive meetings, e.g. SAP’s Net Zero program
• Manage external service provider service and cost performance and represent SAP at executive levels with providers
• Participate in 24/7 major incident management for GCID and proactively drive executive updates in case of data center-related outages
• Be accountable for budget and HC compliance of the unit and continuously drive cost optimizations
• Be accountable for data center related business cases and their execution
• Represent SAP in external sustainability pacts and executive meetings with regulatory bodies

What you bringThe successful candidate for this job will bring the following experience and attributes:

• Directly led teams and units with >50m€ budget
• Experience managing managers to drive continuous measurable success
• Strong interest and focus on people and team development and performance
• KPI-based cost optimized management of an operations unit
• Experience running strategic programs to successful execution and measurable benefits
• Technology orientation with strong interest in data center and infrastructure technology in a rapidly developing environment
• Ability to translate data center and hardware technology and cost parameters for a cloud business
• Change and turnaround mindset
• Deep customer focus and orientation
• Experience working in different regions and cultures and in leading virtual and geographically dispersed teams (the unit’s data centers sit in 4 different continents)
• Strong understanding of supply chain management principles

Additional stand-out elements in work experience:

• Experience with data center and infrastructure hardware and software technology and operations / lifecycle management
• Service provider management
• Understanding of infrastructure hardware-specific supply chain management and market characteristics
• Experience with environmental sustainability standards like greenhouse gas protocol and their applications to business
• Knowledge in data center physical security and IT related certifications

Job Segment:Cloud, ERP, Data Center, Supply Chain, Supply Chain Manager, Technology, Operations