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Job Description:
Job Description:
This job is responsible for analyzing the day-to-day issues, researching, and providing resolution for various issues identified within a business unit. Key responsibilities include building new procedures, completing complex non-routine analytics, creating reports, and reviewing exception testing and processing. Job expectations include supporting continuous improvement of processes by identifying trends and understanding the operations environment.
Responsibilities:
Leads implementation for products, services, and operational solutions;
Manages the design, documentation, implementation, and monitoring of new products and services;
Consults on procedural, technical, and operational changes;
Advances business products knowledge within operations environment;
Fosters relationships with partners and teammates;
Inspects data to identify issues and trends;
Presents reporting on key performance and implementation status.
Skills:
Attention to Detail;
Monitoring, Surveillance, and Testing;
Policies, Procedures, and Guidelines Management;
Regulatory Compliance;
Written Communications;
Adaptability;
Business Acumen;
Continuous Improvement;
Critical Thinking;
Process Mapping;
Change Management;
Consulting;
Data Management;
Reporting;
Research;
Fluent English and Native Portuguese language.
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