EY Assistant Manager - Consulting Operations 

Poland, Masovian Voivodeship, Zgorzała 

330535297

Assistant Manager - Consulting Operations

Hybrid model: 2 days office/3 days remote

Your key responsibilities

• Support Business in delivering operational, learning and compliance KPIs
• Recommend changes, drive process improvements and automations that produce added value for the stakeholders
• Perform regular analysis of budgets, actual & forecasted results, productivity & utilization, as well as ad hoc analysis of addressed or identified business needs
• Support business in budgeting process by creating Market Leadership Plan of headcount development strategy and their expected utilization targets
• Act as a business advisor to consulting client facing teams and leadership by providing timely reports, presentations, dashboards and insights
• Liaise with other departments within our delivery centre (HR, Recruitment, Finance, Experience Management, Procurement) in order to clarify exceptions, improve processes and solve challenges
• Prepare reports and perform quality review of reports generated
• Ensure the process documentation is done and archived

To qualify for the role, you must have

• Strong analytical skills - detail oriented
• 6+ years of working experience
• Very good English communication skills, both oral and written
• Proficient at negotiation skills and conflict management
• Strong client service focus - responsive to requests maintains a sense of urgency in resolving issues
• Flexible in adapting to constantly changing priorities
• Outstanding teamwork and interpersonal skills

Ideally, you’ll also have

• Power BI
• Power Automate
• Polish language

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across ten locations – Argentina, China, Hungary, India, the Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

In compliance with the requirements of the Whistleblower Protection Act, our company has established the Procedure for reporting breaches of law and undertaking appropriate follow-up actions. Any misconduct should be reported through the EY Ethics Hotline.