IBM Deputy Manager - HR 

India, Karnataka, Bengaluru 

330493773

• Assist in the development of instructionally sound learning experiences designed to close performance gaps.
• Assist in the development of digital training assets using the most current practices, tools, and methodologies.
• Communicate throughout the development process with project management and team members.
• Serve as an active mentee to HCS LD Instructional Designers to improve design knowledge, technical skills, and overall performance
• Assist the lead Instructional Designer in the following tasks:
  • Write and evaluate learning or performance objectives based on needs analysis, requirement gathering, and project scope.
  • Leverage adult learning theory and client scope to select and implement instructional strategies.
  • Create instructional design documents.
  • Communicate effectively and respectfully with Subject Matter Experts (SMEs).
  • Gather content from client source materials and SME interviews.
  • Organize learning content into meaningful chunks.
  • Design evaluation instruments (such as assessment questions or surveys) to measure learning effectiveness and improve new or existing learning experiences.
  • Communicate regularly with the Lead LED/ID and Project Manager, reporting progress and staying within project hour allocations while adhering to budget limits.
  • Proofread, edit, and update all learning deliverables regularly.

Required Technical and Professional Expertise

• Graduate / Post-Graduate
• 7 – 10 years of overall experience with minimum of 3 – 4 years in Content Development / Instructional Design in any International IT / ITES Company
• Knowledge of learning experience design methods including the ADDIE model.
• Knowledge of learning theory and educational psychology and their application to adult learning.
• Experience using courseware development tools (such as Captivate, Camtasia, and Articulate Rise, murf, PageTiger, WalkMe)
• Good to know – Liquid Planner, SNOW, Cornerstone Ondemand
• Experience using graphics tools for simple functions such as:
  • Image resizing, cropping, colour adjustment, and text replacement
  • Combining or re-editing images to create new images.
• Fluency in English language, including expertise in writing clearly for diverse, global audiences.
• Good written and verbal communication skills including professional client communication.
• Experience working effectively in teams and as a self-directed, proactive individual.
• Experience effectively managing time and working within the scope of a project.
• to resolve difficult customer service issues
• High degree of numeracy skills with meticulous attention to details
• Ability to work well within the team
• Ambitious individual who can work under their own direction towards agreed targets/goals
• Should have a valid passport
• Should be open to working in night shifts

Preferred Technical and Professional Expertise

• Should have excellent communication skills (oral & written) in English
• Should have strong hands-on knowledge in experience design methods including the ADDIE model at a Global Level & Graphic Model Tools