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IBM Deputy Manager - HR 
India, Karnataka, Bengaluru 
330493773

03.07.2024

Your Role and Responsibilities
The Associate Instructional Designer or Learning Experience Designer works to assist Instructional Designers in the design, development, and evaluation of instructionally-sound learning and performance interventions.
Responsibilities:
  • Assist in the development of instructionally sound learning experiences designed to close performance gaps.
  • Assist in the development of digital training assets using the most current practices, tools, and methodologies.
  • Communicate throughout the development process with project management and team members.
  • Serve as an active mentee to HCS LD Instructional Designers to improve design knowledge, technical skills, and overall performance
  • Assist the lead Instructional Designer in the following tasks:
    • Write and evaluate learning or performance objectives based on needs analysis, requirement gathering, and project scope.
    • Leverage adult learning theory and client scope to select and implement instructional strategies.
    • Create instructional design documents.
    • Communicate effectively and respectfully with Subject Matter Experts (SMEs).
    • Gather content from client source materials and SME interviews.
    • Organize learning content into meaningful chunks.
    • Design evaluation instruments (such as assessment questions or surveys) to measure learning effectiveness and improve new or existing learning experiences.
    • Communicate regularly with the Lead LED/ID and Project Manager, reporting progress and staying within project hour allocations while adhering to budget limits.
    • Proofread, edit, and update all learning deliverables regularly.


Required Technical and Professional Expertise

  • Graduate / Post-Graduate
  • 7 – 10 years of overall experience with minimum of 3 – 4 years in Content Development / Instructional Design in any International IT / ITES Company
  • Knowledge of learning experience design methods including the ADDIE model.
  • Knowledge of learning theory and educational psychology and their application to adult learning.
  • Experience using courseware development tools (such as Captivate, Camtasia, and Articulate Rise, murf, PageTiger, WalkMe)
  • Good to know – Liquid Planner, SNOW, Cornerstone Ondemand
  • Experience using graphics tools for simple functions such as:
    • Image resizing, cropping, colour adjustment, and text replacement
    • Combining or re-editing images to create new images.
  • Fluency in English language, including expertise in writing clearly for diverse, global audiences.
  • Good written and verbal communication skills including professional client communication.
  • Experience working effectively in teams and as a self-directed, proactive individual.
  • Experience effectively managing time and working within the scope of a project.
  • to resolve difficult customer service issues
  • High degree of numeracy skills with meticulous attention to details
  • Ability to work well within the team
  • Ambitious individual who can work under their own direction towards agreed targets/goals
  • Should have a valid passport
  • Should be open to working in night shifts


Preferred Technical and Professional Expertise

  • Should have excellent communication skills (oral & written) in English
  • Should have strong hands-on knowledge in experience design methods including the ADDIE model at a Global Level & Graphic Model Tools