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IBM Security Consultant -Endpoint 
India, Karnataka, Bengaluru 
330105250

16.09.2024

Your Role and Responsibilities
Who you are: As a ISA SCC Security analyst you will be engaged to support our customers wrt Endpoint Security, EDR, Email Security & Encryption.

Products : Microsoft Defender, Symantec Endpoint protection Manager, Trend Micro Deep Security Manager.

What you’ll do:

  • Perform daily health checks of all Endpoint products to ensure they are functioning optimally and securely.
  • Monitor and manage endpoint security solutions to protect against various threats, ensuring the integrity and security of endpoint devices
  • Support the deployment, configuration, and maintenance of endpoint agents across the organization, ensuring timely updates and proper functioning.
  • Conduct routine security checks to ensure compliance with established security policies and procedures.
  • Monitor antivirus/EDR/Email Security alerts and collaborate with the L1 and L3 support teams to mitigate and resolve threats identified through the antivirus console
  • Monitor risks generated from the antivirus (AV) /EDR/Email Security console and take appropriate actions with the assistance of L2 and L3 support teams.
  • Respond to email security incidents promptly and escalate issues as necessary to ensure swift resolution.
  • Work with end users to troubleshoot and resolve any antivirus-related issues, providing effective support and solutions.
  • Handle escalated security incidents and work with L3 and SOC teams to ensure a swift and effective resolution of high-priority security issues.
  • Support the implementation and management of encryption solutions to protect sensitive data
  • Assist in blocking malicious hashes, IP addresses, and domains based on threat advisories, enhancing the security posture.
  • Support in creating compliance reports, SLA reports, and daily, weekly, and monthly reports to track and document security activities and performance.
  • Ready to work in 24×7 shifts

How we’ll help you grow:

  • You’ll have access to all the technical and management training courses you need to become the expert you want to be
  • You’ll learn directly from expert developers in the field; our L2 and L3 will mentor
  • You have the opportunity to work in many different areas to figure out what really excites you


Required Technical and Professional Expertise

  • Experience working in any Endpoint Security product, EDR , Email Security and Encryption.


Preferred Technical and Professional Expertise

  • Experience working in any one endpoint security product ( Symantec, Trend Micro ), EDR ( MS Defender, CrowdStrike, Cortex XDR ) Email Security (Proof Point, MS O365) and Encryption ( Bit Locker , McAfee Full drive encryption