Microsoft Critical Environment Technician 

Taiwan, Taoyuan City 

32908566

As a Senior Critical Environment Technician, you will immerse yourself in the heart of our operations, taking the helm in our state-of-the-art Data Centre. Your day will be dynamic, handling critical alarms and coordinating closely with local teams to ensure the seamless performance of our Data Centers.

Required Qualifications:

• Critical services work/applied learning experience (e.g., high availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields)
  • OR equivalent experience.

• Ability to work shifts, including shift assignments during non-standard business hours that may include evening, nighttime, weekends, and/or holidays

Background Check Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

While not required, we also look for the following
:

• High School Diploma, GED, or equivalent AND mission critical services experience (e.g., high-availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields)
  • OR Associate's Degree or technical trade certification (e.g., military, trade school), or higher-equivalent education AND mission-critical services experience (e.g., high-availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields)

Responsibilities

• Strategic Monitoring and Oversight: Oversee advanced monitoring tasks, provide strategic direction in major areas of operations, and utilize technical knowledge to guide device analytics and trend recognition for proactive issue resolution.
• Incident Command and Leadership: Strategically support local teams during incident response for all abnormal conditions impacting operations, lead corrective actions, and conduct root cause analysis
• Data Center Systems Mastery: Demonstrate expert understanding of Data Center systems and their interactions, focusing on strategic monitoring and oversight.
• Advanced CMMS Application: Manage the tracking of equipment alarms and maintenance work using the internal Computerized Maintenance Management System, oversee the documentation of changes and procedures, and ensure accurate and insightful reporting.
• Safety and Security Leadership: Lead safety and security initiatives, ensure compliance with all requirements, chair required meetings and trainings, and drive environmental health and safety objectives.
• Process and Procedure Optimization: Suggest changes to procedures based on best practices, and manage coordination with partner teams, ensuring alignment with the critical environment standards team
• Embody our and