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Technology Specialist Manager - Modern Work solutions including M365 platform and Copilot for M365 - Strong people management skills
Required/Minimum Qualifications
· 7+ years technical pre-sales or technical consulting experience
o OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 6+ years technical pre-sales or technical consulting experience
o OR Master's Degree in Computer Science, Information Technology, Business or related field AND 4+ years technical pre-sales or technical consulting experience
o OR equivalent experience.
Additional or Preferred Qualifications
· 8+ years technical pre-sales, technical consulting, or technology delivery, or related experience
o OR equivalent experience.
· 6+ years experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management.
· 3+ years people management experience (including leading virtual teams).
People Management
· Managers deliver success through empowerment and accountability by modeling, coaching, and caring.
· Model - Live our culture; Embody our values; Practice our leadership principles.
· Coach - Define team objectives and outcomes; Enable success across boundaries; Help the team adapt and learn.
· Care - Attract and retain great people; Know each individual’s capabilities and aspirations; Invest in the growth of others.
· Uses knowledge of customer context, and deep technical, domain, and industry knowledge to build credibility with customers.
· Leverages knowledge of resources (e.g., roles, Microsoft Technology Center [MTC], demo sites, virtual sites, Value Based Delivery [VBD], Customer Success Unit [CSU]) and owns resolution of technical and non-technical blockers by
Leverage Partner Ecosystem
· Supports partner technical capacity by monitoring and analyzing resources through interactions, communicating with managers, and identifying new partnership opportunities to build subsidiary strategy.
Build Strategy
· Builds competitive knowledge of team by enabling competitive learning and identifying experts to share knowledge. Enables team to share compete knowledge with internal teams and communities, influence compete strategies, and highlight Microsoft advantages during architecture and capability discussions. Acts as a subject matter expert on a particular competitive discipline(s).
based on account planning and priorities, with the flexibility to realign to minimize orchestration and enable proactive engagements as needed.
Solution Design and Proof
· Promotes adaptation and extension of architecture patterns to accommodate complex customer requirements and drive integration solutions for industry flavor.
· Applies advanced sales methodologies (e.g., challenger sales) and coaches team in guiding customers through digital transformation solutions and using innovation to challenge solutions against changing technology (e.g., Power Apps).
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