Job Description:
Job Description:
The Testing Team Manager consults with compliance officers and operational risk to execute an effective testing program per requirements. This role contributes to the identification of themes and trends at the front line unit, control function and enterprise level.Key responsibilities:
Managerial Responsibilities:
This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.
- Diversity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company D&I goals.
- Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement.
- Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions.
- Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues.
- People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance.
- Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions.
- Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization.
- Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work.
Skills:
- Adaptability
- Attention to Detail
- Collaboration
- Monitoring, Surveillance, and Testing
- Problem Solving
- Data Privacy and Protection
- Influence
- Interpret Relevant Laws, Rules, and Regulations
- Issue Management
- Reporting
- Quality Assurance
- Underwriting
Global Risk Analytics (GRA) and Enterprise Independent Testing (EIT) are sub-lines of business within Global Risk Management (GRM). Collectively, they are responsible for developing a consistent and coherent set of models, analytical tools, and tests for effective risk and capital measurement, management and reporting across Bank of America. GRA and EIT partner with the Lines of Business and Enterprise functions to ensure the capabilities it builds address both internal and regulatory requirements, and are responsive to the changing nature of portfolios, economic conditions, and emerging risks. In executing its activities, GRA and EIT drive innovation, process improvement and automation.
Role Overview
We are seeking candidates with subject matter expertise in areas that span across Consumer Products (e.g., card, mortgage, autos), Regulations (e.g., Complaints, Fair Credit Reporting Act, Fair Lending, UDAAP), and Enterprise Processes (e.g., Fraud, AML, Payments) with a proven track record of seamlessly leading and executing enterprise-wide initiatives.The role requires strategic and critical thinking and willingness to dig into the details of both existing and new testing methodologies to ensure they are fit for purpose. The candidate must be a strong communicator and able to effectively explain the rationale and details of the methodologies to a broad set of audiences that include key senior stakeholders across the Bank, as well as auditors and regulators.
Required Education and Experience
- Bachelor’s degrees or above in fields including but not limited to: Finance, Economics, Mathematics, Computer Science, Statistics, Process and Mechanical Engineering, Operations Research, Data Science, Accounting, Business Administration
- 7+ years of relevant work experience
Required Skills
- Ability to build relationships and effectively influence key stakeholders
- Adept at detecting and remediating organizational / process weaknesses and deficiencies
- Feels ownership and accountability for delivering high quality work, able to balance multiple priorities and meet strict deadlines
- Strong written, verbal, presentation creation and delivery skills
- Well organized with attention to detail
- Cultivates talent, able to recruit, train and retain teams with diverse backgrounds
- Ability to manage teams to deliver high quality work in a timely manner
- Willing to challenge the status quo and with a track record of driving change
- Experience implementing process improvements and automation
- Intellectual curiosity
Desired Skills and Experience
- Experience applying quantitative methods such as modelling, data analytics, machine learning, and statistics to develop business solutions
- Programming skills (e.g., Python) and solid understanding of Software Development Life cycle principles
- Knowledge of financial services industry and related regulations
- Digital fluency
1st shift (United States of America)