Citi Group KYC Operations Analyst 

Malaysia, Penang, George Town 

327128833

Responsibilities:

• Perform Periodic Reviews for customer accounts and ensure the same is completed within the stipulated time. This will include end to end KYC renewal activities to be managed.
• Review all information and documentation ensuring compliance with local regulation and Citi standards.
• Work with team leader to identify milestones and meet the targets. Ensure proper actions are taken on CAP Population and documented in Ops Tracing systems.
• Perform screening for sanctions and non-sanctions countries.
• Follow up with clients & Sales teams in timely manner to ensure information is received before due dates.
• Perform KYC tasks, including monitoring and tracking of the KYC records and Appendix approval process, assisting with the development and execution of action planning for expiring records, and ensuring records are not past due.
• Act as an SME for the junior team members ensuring they are guided in their early stages.
• Active participation in Daily Huddle and raise any concern or issue required. Timely escalations to management for the cases being worked upon in case of any roadblock for self and your buddy teammate.
• Support team leaders with initiatives and perform L0 reviews of KYC cases.
• Review the Data Quality report for Outliers and update the Ops Tracing Tools.
• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Review Cycle time reports with the team lead.

Qualifications:

• 5-7 years of relevant experience.
• Experience in banking operations, preferably in the client account opening and pre-requirements process.
• Excellent communication skills.

Education:

• Bachelor's degree/University degree or equivalent experience

Time Type:

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