Citi Group KYC Operations Analyst - C09 

Malaysia, Penang, George Town 

557579386

Key Responsibilities:

• Create the KYC Record in the KYC system sourcing information from internal and external sources by the agreed deadline.

• Proactively interact with relationship management teams and compliance to update system with information until final approval of KYC Record.

• Review information from internal and external sources for company news (Firm website, Regulatory websites, Company website, Dun & Bradstreet, Google etc.).

• Validate the information within the KYC Record and CIP document to ensure completeness and accurate (Company/Entity Formation documents, Ownership, Management, etc.).

• Complete KYC Record incorporating local regulatory requirements / Global BSU Standards and policies.

• Take responsibility for KYC Record and associated documentation completion from initiation to approval.

• Maintain BSU tool current and be able to demonstrate work carried out.

• Report workflow progress to supervisor.

• Ensure KYC workflow tool is kept up to date, ensuring all mandatory fields, status and commentary reflect an accurate representation of the status at all times.

• Meet agreed daily targets for KYC Record review and completion within agreed Service Level Agreement timeframes.

• Update workflow database regularly throughout the day.

• Highlight any discrepancies to Senior Case Managers, Control Team and Section Managers

• Escalate any negative news and high-risk cases to RM/PAM/AML Compliance department

• Assist in departmental projects as required Communication / Reporting

• Manage upward communication – Huddle updates, escalations, issues/ concerns etc.

• Track and report time log (CMs and Case Researcher) daily.

• Monitor operational metrics required for management level reporting

• Accurate time tracking in the PTS system.

• 1-2 years’ experience in banking, finance, or law

• Experience in control/risk or Compliance (AML/KYC) function (an advantage)

• Knowledge and experience of the technologies and processes used in Citi (an advantage)

• Knowledge of European Union regulatory KYC/AML requirements

• Flexible enough to work as per Business timings.

• ACAMS certified (an advantage)

Qualifications:

• University degree preferably in Business/Finance, Math, Economics, Engineering, Optimization, or Law

Time Type:

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