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What will you do:
Work with technical leaders to design the workflow and processes for OpenShift Sustaining Engineering at Red Hat.
Work closely with multiple engineering teams around the world to build a Sustaining Engineering Team with deep technical knowledge of the core parts of our OpenShift Container Platform.
Lead your team by using Open Management Principles, build and guide career development and enablement plans, provide coaching, mentoring, and guidance to your team.
Ensure that operations and processes are efficient and scalable to support the growth of long term maintenance of Red Hat products.
Help peer managers understand the capabilities and capacity of your team and to jointly plan our ability to deliver future improvements.
Promote and guide continuous professional and personal development of all team members including customer-centric mindset and enhanced problem solving capabilities.
Collaborate with Product Engineering, Business Units, Product Security, Quality Engineering, and Documentation groups as well as field teams like Sales function, Solution Architects and Services teams.
Maintain knowledge of current technologies and business trends to provide appropriate evaluation of each situation
Deliver against key success metrics driving the success of the Sustaining Engineering Team Targets.
Act as an adviser to our leaders as well as associates to meet schedules and resolve business problems.
What will you bring:
7+ years of experience leading engineering teams.
Experience building and scaling new teams.
Ability to collaborate across product business unit, quality engineering, documentation teams
Solid analytical skills and applied knowledge of a problem-solving process with a process and data mindset.
Demonstrated ability to tackle novel challenges and experience in bringing clarity to situations where ambiguity exists.
Understanding of Red Hat products and the technologies they are built on.
The following are considered a plus:
Familiarity with Agile/Scrum methodologies
Familiarity with enterprise software development, open source development models, and enterprise software build and release (productization) processes.
Understanding of Red Hat OpenShift Container Platform, containers, and Kubernetes.
Adept at communicating with and influencing engineers and managers.
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