JPMorgan Content Document Experience Lead - Vice President 

Philippines, Quezon City 

325341010

Job Responsibilities:

• Supports the product vision, goals and objectives, defines requirements, and prioritizes delivery in order to maximize the business value of the investment.
• Supports end-to-end management and product delivery across the full product lifecycle including research, ideation, prototype, test, build, adopt, and measure in partnership with users, stakeholders, Design, and Technology.
• Manages the expectations from the business across Asia, EMEA and Americas to onboard, standardize and govern the document management process.
• Manages and supports aspects of document lifecycle for various business groups and processes.
• Partners with Operations and Technology and drives teams toward robust set of delivery milestones. Understands and mitigates risks, bottlenecks, and inefficiencies in product development lifecycle.
• Demonstrates governance by ensuring that: (a) workstreams and initiatives are tracked and actively managed, (b) KPI’s are agreed, measured, and tracked, (c) deliverables are properly prioritized and sequenced, (d) risks are addressed and status measured, and (e) deliveries are successful.
• Develops a clear documentation of the scope, business requirements, use cases, workflows, wire-frames, and other materials as needed to support UX research, design and development.
• Develops and maintains deep relationships with delivery partners across including senior leaders in the Business, Technology, Design, Operations, and control functions across lines of business.
• Embodies true “customer-obsession” in identifying and leveraging user data, industry trends, and varying forms of user feedback to shape our design and roadmap.

Required qualifications, capabilities, and skills:

• 10 or more years of experience in product management or program management assisting in strategic or transformational change
• Relevant experience in Wealth Management, Asset Management, Digital Banking, or a closely related business is required
• Experience managing product delivery & BAU across multiple workstreams with varying timelines, priorities and complexities
• Demonstrates ability to manage tight delivery timelines, and ensure our organization is on track to execute and deliver strategic change that meets our goals
• Proven ability to execute via successful internal partnerships with other organizations – with the ability to influence people at all levels across a broad variety of job functions
• Excellent leadership skills – of product, programs, projects, teams and/or employees
• Structured thinker, effective communicator with excellent written and oral communication skills; and is able to crisply articulate complex technical concepts to senior audiences with poise and confidence
• Strong understanding of different development methodologies (e.g., Agile, Waterfall)
• Proficient with JIRA, Visio and MS Office Tools (Excel & Powerpoint)
• Bachelor’s degree or equivalent experience required